Experienced and talented IT Engineer, keen on the Internet and the new technologies has been working for 9 years, more than 5 of them in a managerial role mainly with multinational firms.

WORK  HISTORY: (9 years)
March 2008 Till Present:
Title: Business Development Manager, UK Market (Reports to the Deputy MD)
Institution: EDATIS – Tunis, Tunisia -

March 2004 – July 2007: (More than 3 years)
Title: IT & Communication Manager (Reports to the Admissions Director)
Institution: South Mediterranean University, Tunis, Tunisia www.msb-online.org
Partner of the University of Maryland in the USA - 2003 - January 2004: (1 year)
Title: IT Manager (Reports to the corporate controller in headquarters in Vienna)
Institution: Magic Life Tunisia – Hammamet, Tunisia www.magiclife.at

June2001 - November 2002: (1, 5 years)
Title: IT Consultant / Web developer
Institution: Freelance

April 2000 - May 2001: (1 year)
Title: IT Manager (Reports to the IT Director in headquarters in Moscow)
Institution: Alexander Leisure Casino - Sousse, Tunisia

August 1999 – March 2000: (8 months)
Title: Web developer (Reports to the team leader)
Institution: UNICOM - Tunis, Tunisia

- University studies:
Institution: Universitι Libre De Tunis – Tunisia -
Degree: BSc in computer engineering (With MIS) (June 1999)

- Secondary studies:
Institution: English Pioneer School in Ariana – Tunisia
                 Degree: Baccalaureate in Maths (June 1992)

Business Development and sales skills
• Market study, Business development and sales of IT solutions and services
• Sales process management (pipeline development, response to RFPs and RFIs, making demos and online demos, negotiating and closing deals)
Managerial and leadership skills
• Management of information systems for 6 years, 4 of them in the education sector including Extranet, e-learning, library resources and online databases
• Project management and follow up including budget preparation for more than 3 years
• Management of ICT training activities for more than 1 year
• Built team spirit as a supervisor for 5 years
• Defining and putting in place ICT policies and procedures
• Procurement of technology equipment and software solutions
Communication and CRM skills
• Management of big events like participation in fairs (WSIS, …)
• Self confidence and strong presentation and negotiation skills in English, French and Arabic
• Strong reporting skills in English, French and Arabic
• Strong CRM skills
• ICT training to adults as well as children for more than 3 years in English and French
• Ensured and managed 1st line and 2nd line IT support for more than 7 years
Initiative and adaptability
• Self-funded 2 years of University studies
• Adapts easily to new situations, cultures
• Responsible, organised, autonomous and team player
Technical skills
• Web applications development and update for more than 5 years
• System and network installation, configuration and administration in Windows and Linux environments for more than 3 years